Hospitality Robot

Can robots provide hospitality services to guests in luxury establishments? 

Hospitality industry demands it’s customers are always happy with the service and kept amused with their offering. Employing robots to provide a personalized service to customers could lead to a higher level of customer satisfaction. Hospitality robots could be assigned to individual customers to provide an on demand service to clients and remain always available. This personalization of service will reduce the pressure of delivering on limited staff members available and automate catering to repetitive customer demands. 

Societal Impact

  1. More business value can be created by providing a hyper personalized service. 
  2. Businesses can profit by cost reduction due to automation of tasks. 
  3. A new form of hospitality can arise due to robotic assistants.

Best Practices

Category:
Date:

December 10, 2022

Industry :
Hospitality
Technology Used:
Autonomous Robot